Privacy Policy

Who we are

Our website address is: https://www.tuoyangai.com. This website is owned and operated by Shenzhen Longgang District Tuoyang International Trade Firm (operating as Tuoyang AI). We specialize in international B2B trade and wholesale distribution.

What personal data we collect and why we collect it

Contact Forms & Lead Forms: When you submit an inquiry through our website or our Google Ads Lead Forms, we collect the personal and business data you provide, which typically includes your Name, Email Address, and Company Name. We collect this information solely for the purpose of responding to your inquiries, providing customized wholesale quotes, processing bulk orders, and facilitating ongoing B2B communication.

Cookies and Analytics

We use standard cookies to improve your browsing experience and analyze site traffic. These cookies contain no personally identifiable information and are used strictly for site performance and marketing analytics.

Who we share your data with

We respect your privacy and do not sell your personal or business data to third parties. Information collected via our advertising campaigns is processed securely through trusted platforms like Google Ads. We may only share necessary details (such as shipping addresses) with our verified logistics and shipping partners to successfully fulfill your orders.

How long we retain your data

For B2B inquiries and customer service purposes, we retain the information submitted through our contact and lead forms for up to one year. This allows us to provide efficient follow-up support. You may request the deletion of this data at any time.

What rights you have over your data

If you have submitted data through our forms, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

GDPR Compliance

For users residing in the European Economic Area (EEA), we process your data in compliance with the General Data Protection Regulation (GDPR). You have the right to access, correct, update, or request deletion of your personal information at any time.

Contact Us

If you have any questions or concerns regarding our privacy practices or your personal data, please contact us at: [email protected]